I’m an IT professional with experience in enterprise mobility, workplace, cloud technologies, and software development. www.sebastianzolg.de 😃



What’s new in Power Virtual Agents? A quick overview of the most recent improvement of Power Virtual Agents Chatbots as part of the Microsoft Power Platform

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Photo by Jon Tyson on Unsplash

Low-code solutions have become more and more popular over the last couple of years. This is especially true for the Microsoft Power Platform and its newest member Power Virtual Agents, its low code Chatbot engine.

So far, the solution had its limitations; above all, we could only build Chatbots in English. Luckily Microsoft recently improved the solution a lot.

This brief overview covers the most important features:

  • Multilanguage Support
  • Global Dialog Variables
  • Global Dialog Variables from external sources
  • Application Lifecycle Management Support

If you are new to Power Virtual Agents, you can follow my step-by-step introduction here.

What’s new with Power Virtual Agents in Summer 2020

¡Hola! 你好!Hej! — Multilanguage Support

With this new release, we can now create a Chatbot for multiple languages, and it is very simple. Just create a new bot, and you’ll see the Language drop-down on the very first step. …


This is a short story about mentioning people or a channel in Microsoft Teams from within a Power Automate flow — All with a happy end

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Photo by Quino Al on Unsplash

It’s Tuesday 6 pm, and I’m ready to leave the home office 😉. One last check of social media and the online communities, to see if I can help somebody.

Oh yes, there is a question from a guy asking on “How to post an important message in Teams and mention the Channel using a Power Automate Flow?

That’s an easy one, I think to myself. Let’s quickly do that…

(Mood radar while doing it “quickly”)
🙂 = 6 pm
😒 = 7 pm
😩 = 8 pm
😨 = 9 pm
😱 = 10 pm

It’s 10 pm, and I’m exhausted. I thought it would be easy, but it isn’t.
That’s how life in IT sometimes…


Small Talk is an essential feature of every Chatbot. With the help of QnA Maker and Power Automate, we add this capability to any Chatbot build with Microsoft’s Power Virtual Agents

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Photo by Jason Leung on Unsplash

Whatever your Chatbot is designed for, and no matter how clear or simple its purpose is, your users will always try to chit-chat first.

Knowing this, it becomes essential that even your simplest Chatbot has decent small talk skills. But this could be a challenge — especially when you work with low-code products like Power Virtual Agents (Power VA) as such products might not have a good Small Talk feature out of the box.

In this guide, I’ll show you how to add a small talk capability to any Power VA Chatbot using QnA Maker as part of the Azure Cognitive Services Suite and combine both products with the help of Power Automate. …

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