How to handle AWS SES bounces and complaints

Overview of the sending process

Typical SES implementation
  • success
  • bounce
  • complaint

Overview of handling of bounce/complaints

SES bounce/complaint notifications flow

1. Setup AWS SNS topics for bounce and complaints

  • ses-bounces-topic-prod
  • ses-complaints-topic-prod
  • ses-deliveries-topic-prod (optional)
Confirm subscription via SNS Dashboard

2. Configure SES to publish notifications to each created SNS topic

3. Testing using AWS Mailbox Simulator

AWS Mailbox Simulator



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Mihai Serban

Mihai Serban

👨🏻‍💻 Software Engineer | 🐶❤️ | 🏔 Traveler | Passionate about #swift #objectivec #javascript #graphql #reactjs #nodejs