servetittudeBad Customer Service Is Costing Your Business.Forbes estimates the cost of bad customer service in America in 2016 at $62 billion. Yes, you heard right, $62 billion.Feb 12, 2017Feb 12, 2017
servetittudeThe A-Z Of Customer ServiceMany businesses believe they practice excellent customer service. On the other hand, most of them simply don’t get it. Todays customers are…Feb 2, 2017Feb 2, 2017
servetittudeThe customer: From Loyalty to AdvocacyTURNING THE LOYAL CUSTOMER TO YOUR BUSINESS ADVOCATE.Feb 2, 2017Feb 2, 2017
servetittudeEmotional Intelligence in Customer ServiceTHE ROLE OF EMOTIONAL INTELLIGENCE IN CUSTOMER SERVICE EXCELLENCEFeb 2, 2017Feb 2, 2017
servetittudeA MAN WITHOUT A SMILING FACE MUST NOT OPEN SHOPThis is an old Chinese proverb, which further buttress the key point of customer service, which is “Great service experience”.Jan 25, 2017Jan 25, 2017
servetittudeYour service attitude, determines your business altitude.A good attitude is imperative to delivering excellent customer service experience. When you care about your customers, it shows in your…Jan 24, 2017Jan 24, 2017