David MartininChatbots LifeWhy the future of customer service is in your faceOriginally posted at Orange Silicon Valley.Oct 3, 2017Oct 3, 2017
David MartininOSV Product & DesignCustomer Interviews — A PrimerCustomer interviews are hard, but they are essential for new product design. This article focuses on why you do customer interviews, what…Jun 22, 2016Jun 22, 2016
David MartininCaptain FeedbackWant to get better at your job? Get better feedback.Most people don’t get enough actionable feedback on their work performance from managers, HR, or executives. Captain Feedback empowers you…Jun 22, 20161Jun 22, 20161
