Sid Garg – Medium

Sid Garg

Sid Garg
in
Chatbots Magazine

Why ‘Chat Banking’ is the Future of Financial Services

I just returned from a trip to East Africa where I was working with a group to research user behavior as it relates to mobile money…

4 min readOct 10, 2018

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Why ‘Chat Banking’ is the Future of Financial Services

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Sid Garg
in
DFS Lab

How I secured a partnership with Orange Money and built Africa’s first mobile money chatbot

It turns out having a notable customer gives your startup the kind of validation that no amount of sales tinkering can replace.

4 min readSep 20, 2018

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How I secured a partnership with Orange Money and built Africa’s first mobile money chatbot

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Sid Garg

From Manhattan to Madagascar: Why I Moved My Fintech Startup to Africa

How I shifted my U.S.-focused startup to developing markets

5 min readJul 12, 2018

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From Manhattan to Madagascar: Why I Moved My Fintech Startup to Africa

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Sid Garg
in
Chatbots Magazine

Building a Customer Service Bot? Here’s How to Nail the Bot-To-Human Handoff

It’s 2018 and the honeymoon period for bots is officially over. Despite that, there are bots that have shown a lot of promise and…

5 min readJan 18, 2018

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Building a Customer Service Bot? Here’s How to Nail the Bot-To-Human Handoff

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Sid Garg

What Banks Can Learn About Customer Experience From Other Industries (With Pictures!)

A fresh look at some innovative user experiences and what retail banks could learn from them in the areas of personalization, onboarding…

10 min readJul 13, 2017

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What Banks Can Learn About Customer Experience From Other Industries (With Pictures!)

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Sid Garg
in
Chatbots Magazine

Leveraging Chatbots to Drive Financial Inclusion

Two of every three adults worldwide lack the knowledge and skills to use their financial resources effectively for lifetime financial…

7 min readJun 22, 2017

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Leveraging Chatbots to Drive Financial Inclusion

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Sid Garg
in
Chatbots Magazine

Five Insights from Releasing a Banking Chatbot in Brooklyn

This is a follow-up to my first post, where I discussed how I built and launched a banking chatbot, called Teller. I’ve seen a lot of great…

5 min readMar 2, 2017

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Five Insights from Releasing a Banking Chatbot in Brooklyn

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Sid Garg
in
Chatbots Magazine

How I Built and Launched a Banking Chatbot in 6 Months

This is a write-up covering the development of my startup, Teller, and the launch of our first pilot program with Brooklyn Cooperative.

4 min readFeb 8, 2017

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How I Built and Launched a Banking Chatbot in 6 Months

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Sid Garg

Sid Garg

Founder of Teller (www.textteller.com). Driving financial inclusion through messaging + AI. Previously worked on the Payments team at Facebook.

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