How can Twitter help us to clean our neighborhood?

I’ve an idea : #BeClean

In the example given below, I will be talking specifically about the municipality office and their daily routine of cleaning our neighborhood as a use case.

Problem Statement:

Every day we dump our trash outside either responsibly in municipality trash bins, or just irresponsibly outside of our homes or near our neighbor’s door. This is happening everywhere — in some places it happens more often than in other places. The local municipality can lift the garbage when it has been dumped at designated places, but they can’t when we dump our garbage near our homes irresponsibly. 

This doesn’t only litter our neighborhood but puts our — and the society’s — health in danger, so we have to act effectively and responsibly.

So a question came to my mind — How can technology help us?

I was thinking of a solution, and after sometime, I found the solution but now the question was how to make this fast?

I’m a big fan of Twitter and I use this often — mostly to learn more about what’s happening in the world of design because I am a designer ☺ So why not to create a software module which will allow account customization (like plug-ins) and integrate it with Twitter.com?

As a use case, let’s say that I post a tweet and hashtag it with #BeClean. The concerned municipality office comes to know that I have dumped the garbage in municipality trashcans, or maybe that I have seen garbage dumped near my home irresponsibly, which needs their attention.

There are lots of things listed in my idea which are available on Twitter — moreover, Twitter has great reach in terms of users: active users are in millions. If we use the same platform to introduce another service via which we can make a difference in our society, I think it would serve the purpose more than anticipated, and in a more disruptive way. This idea is to make all of us in society more responsible via gadgets and services we already use, but require less time consumption. Plus, it will make the municipality office more efficient and technologically fit.

What is the solution?

Picture a beautiful, sunny morning. I walk down to the municipality trashcans, where I responsibly put my trash bag inside the container, take out my smartphone. I open up the Twitter app, and via the #BeClean hashtag, I let the concerned municipality office know that I’ve dumped my trash in the nearest trashcan and giving them location of the same via tweet location. I attach supported images and I can also attach supported video if I want to. The same procedure can be applied for reporting improper disposable of trash in my neighborhood.

Tweet which will let local municipality office know about the trash
There is a checkbox which allows me to post this tweet on my timeline, or I could choose not to.

In a far off corner of my avenue, inside the municipality office, an officer is checking the latest updates coming in from his area of duty on twitter. The municipality office Twitter account is already set to see the tweets coming from concerned duty area by exposing its office location (municipality office may need to set their boundary of duty area via Google Maps) so that if any person tweets in this area, the same tweets can be listed in the respective account timeline.

Municipality office twitter page

Ground staff who are in this area to collect garbage will receive the concerned #SociallyResponsible tweets in their Twitter account, according to the locations they are in now with supported map locations. When they collect garbage from these locations, they can mark the concerned tweet as ‘clean’ and the respective owner of that tweet will be notified that his or her area has been cleaned.

The officers can see, via a map, which places in their area of operation have still not been cleaned.
Field officers view particular tweet details and check location details

When an officer clicks on a ‘clean’ checkbox, system automatically checks the officer’s location and will match the location of the original tweet. If yes, the tweet in the officer’s account and municipality account shall be struck out.

Active users can arrange some community gatherings to look into such issues — there are many popular citizen initiatives like cleaning drives and more. Even the municipality office can start community wise education sessions.

We can show some area-wise cleaning status charts to citizens of a particular community, so that there is competition among the people to make their respective societies as clean as possible.

By this analytical data (like how many people have tweeted and how many places have been cleaned), we can see which locations or areas have socially conscious and socially responsible citizens, and which are the places which need attention. We can also identify which municipality office is under pressure to clean their respective areas, and decisions on better staffing can be taken. We can also understand how efficiently a municipality office is working, and how much time it is taking them to clean the area. There is lots of data we can collect and this software module can be made more efficient as we dig deeper.

This is just the beginning, and is not limited to #BeClean only. We can design and develop such plug-ins for e.g. supply chain, courier service, crime locations for law enforcement agencies, lost and found, and more services. This will help both public and private institutions function better.

Is this possible right now? What are your thoughts?

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