It is a great article thanks guys for sharing! I had recently gone through few Podcasts of Golden Krishna about his book ‘Best interface is no interface’ even though i haven’t read the book as yet. He has shared some disruptive thoughts about ‘Back Pocket Apps’ which would allow a user to do centain task without touching the interface or looking at it. He also said that this concept can’t be applied to every problem we are facing like you are saying even ML cannot provide solution to every problem ‘like it is itself a problem to find a right problem to resolve’.
I may be late to his concepts and reading through his book but it feels that ML would prove him more right in coming days.