This blog post summarizes a paper on how we designed FilterBuddy, a system for content creators to enhance their moderation capabilities, and the lessons we learned for anti-abuse tool design through that process. This paper will be presented at the 2022 ACM CHI Conference on Human Factors in Computing Systems. …

This blog post summarizes a paper on understanding the effects of deplatforming offensive influencers on Twitter that will be presented at the 24th ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW). This paper received a Best Paper Honorable Mention Award at CSCW. CONTENT WARNING: This blog post contains…

This blog post summarizes a paper that investigates how Airbnb hosts learn the intricacies of their work through becoming integrated members of Facebook Groups dedicated to Airbnb hosting. This paper will be presented at the 22nd ACM Conference on Computer-Supported Cooperative Work and Social Computing in Austin, Texas. The sharing…

This blog post summarizes a paper that investigates how removal explanations affect future user activity on the social media site Reddit. This paper will be presented at the 22nd ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW) in Austin, Texas. …

This blog post summarizes a paper on understanding fairness in content moderation from the perspectives of end-users that will be presented at the 22nd ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW) in Austin, Texas. This paper received a Best Paper Honorable Mention Award at CSCW. “I feel…

This blog post summarizes a paper about online harassment and content moderation on the social media website Twitter that will be presented at the 21st ACM Conference on Computer-Supported Cooperative Work and Social Computing. With harassment growing on many online platforms, what tools do users have to protect themselves? Are…