Evolving Retail Industry With Robotic Transformation — Shamayun Miah

With the integration of digital aspects such as cloud and analytics, robots now have a multi-dimensional influence. More than half of this is expected to be distributed to the retail sector. This is unsurprising, given that retail has long been a leader in sophisticated technology adoption. Automation is not a new occurrence in this business, and it was used to generate efficiency in retail supply chains long before it became fashionable- Shamayun Miah. However, warehouse and industrial automation are increasingly being pursued under pressure to innovate, particularly in the face of aggressive competition from e-commerce merchants who are significantly investing in robots.

Robotics can generate innovation and assist increase top and bottom-line outcomes in a variety of areas, including logistics and supply chains, back-office operations, shop operations, merchandising, sales and marketing, and customer-facing experiences. Clients on the front end and enterprise customers on the back end are building user-individualized solutions for online shops- Shamayun Miah. While the majority of repetitive work is concentrated at the Enterprise Resource Planning (ERP) level, robots can play a game-changing role in each of these areas of operations: welcoming customers, Customer route surveillance and monitoring accomplishing zero-defect logistics, product picking, and delivery, and eliminating bad in-store interactions.

Consider a store like Amazon or Target, which sells an incalculable number of items.

Assigning a human to gather things from various ends of a football-field-sized warehouse to satisfy a customer’s purchase is not the greatest use of that employee’s time. As the retail digital revolution gains traction, robots, the Internet of Things, artificial intelligence, and big data are combining to tailor customers’ shopping experiences. These technologies may be used by retailers to incorporate consumer data into in-store and out-of-store promotional efforts.

Mobile robots are already being used by retailers like Amazon.com and Walmart in their warehouses and retail locations for tasks including inventory scanning, materials handling, and cleaning. To be helpful, automated guided vehicles (AGVs) and autonomous mobile robots (AMRs) require robust operating systems, data gathering and analysis tools, and integration with current retail systems.

Retailers will benefit from autonomous service and delivery robots, which might save them money- Shamayun Miah. According to some industry observers, robotics will be engaged in more than three-quarters of retail logistics operations by 2025.