Start tracking calls and voicemails from Slack

Over 4 million users spread across 100,000 teams use Slack daily. The statement itself proves Slack as the undisputed default communication center for businesses. Team members spend a good amount of time on Slack and keep themselves updated about different activities happening in the company — in real time.

Starting today, you don’t have to leave Slack to track your sales & support calls, missed calls and voicemails. Say hello to JustCall for Slack — a Slack integration for tracking phone calls and voicemails

Slack Integration to Track Calls and Voicemails

Slack integration for Phone Call Tracking (JustCall for Slack) lets you create a new channel or use an existing one to get notified with real-time alerts whenever an event occurs in JustCall app. JustCall is a cloud phone system to get international phone numbers and make, receive & track phone calls from web, mobile or desktop.

You can select events for which you want notifications in your Slack channel. Available events range from a new contact created to any call activity (with recording and voicemail link) that happens in your JustCall account.

This helps you to keep a track of all calling activities of your team — directly from your Slack channel.

Get real-time messages on Slack for following events:

• A team member is added or removed from JustCall
• Your team gets a new international phone number or release a phone number
• A customer or prospect contact is added, modified or deleted
• When someone leaves a voicemail for you — you get a link to the voicemail via Slack message
• You get incoming phone call on your JustCall phone numbers
• Outbound call is initiated or ended

So, all your sales reps and customer reps remain on the same page & updated without ever leaving Slack.

Click To Tweet This: This #Slack integration lets you track all your sales & support calling activities in your Slack channel. Try now

How to Integrate Call Tracking In Slack

To proceed with JustCall — Slack integration, follow these steps –

• Login to your JustCall account. Go to “Integrations” dashboard from the sidebar.
• Click “Add” button next to Slack Integration

• Click on “Add to Slack” for authentication & installation
• Select a channel from the list where you want your JustCall activities to be updated and then click “Authorize” button.

• Furthermore, select all the events for which you want real-time messages in your Slack channel
• Select your desired events and click on “Continue”. You have now successfully added Slack integration with JustCall.

• Finally, you will start getting messages for every relevant activity on JustCall. See below an example when a JustCall user invites a team member.

If your sales or support teams are using Slack for internal communication, then this JustCall integration for Slack is definitely worth a try.

Still using Desk Phone in office?

If you are still using desk phones in your office for handling support calls or making sales calls, switch to JustCall — cloud phone software. JustCall will let you get phone numbers in multiple countries, make or receive or track calls from your computer or mobile phone. Try JustCall as your phone system for free