Human connection should be the most important metric companies optimize for. Here’s why and how to remove the barriers stopping it. — When I think of the workplace, I often think of a scene from Nintendo’s Super Mario Kart. Beyond just an experience that defines childhoods around the world, the fast-paced racing courses and the use of items to sabotage opponents have an appropriate analogy for today’s workplace.

While we now understand that psychological safety, or the idea that you won’t be punished if you make a mistake at work, is the biggest catalyst for breakthrough innovation, how can a company build that at scale? Psychological safety at its core revolves around trust. And so, if we can create the channels that increase trust amongst employees, we can set the stage for psychological safety to flourish. Jam is the solution doing just that.

We as a society are trending towards a crisis of connection. It wasn’t so long ago, after all, that we connected meaningfully with each other more or less by default. …