Shiyu ZhuinZendesk EngineeringRunning a team colocation — The TL;DRThis is the last post in the COLOYOLO series. Its been a joy bring the two teams together, and these are some of the things we’ve learned…2 min read·Mar 14, 2018----
Shiyu ZhuinZendesk EngineeringRunning a team colocation — Days of the weekAs a part of the COLOYOLO series, this is a second post to giving you insights into our week.7 min read·Mar 5, 2018----
Shiyu ZhuinZendesk EngineeringRunning a team colocation — The beginning of something greatIt all started with ‘building a smart knowledge base should no longer be a dream”. Our vision was to create a solution that provided…2 min read·Feb 26, 2018----
Shiyu ZhuStop regurgitating what your customer is saying!Are you receiving too many customer feedback and you are overwhelmed by the amount of information?2 min read·Nov 22, 2017----
Shiyu ZhuinTowards Data ScienceMachine Learning for Product Managers — The magic of qualitative feedbacksHello fellow PMs,5 min read·Nov 3, 2017----
Shiyu ZhuinTowards Data ScienceMachine Learning for Product Managers — What does it really mean?Gahhh… Machine Learning, Big Data, AI, all these buzzwords!!. What does it mean to me as a Product Manager?3 min read·Oct 1, 2017----
Shiyu ZhuinProduct CoalitionAre you also a noob Product Manager? Here is what I’ve learned…Got your first Product Manager role and have no freakin’ idea with how you can do well?4 min read·Aug 26, 2017----