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Project Goals

To find out the bad design patterns on ATM and propose a better solution.


A) Showing advertisements on the screen in the middle of the transaction is very annoying.

B) Do we really need to press the Enter button after the 4 digit pin?

C) User doesn’t know how many times he/she can put the incorrect password.

D) The screen placement needs to be fixed as the screen is clearly visible to people in the surroundings.

E) We have no idea how long it takes to withdraw money.

F) User cannot specify their required note combination?

G) Need more security other than 4 digit PIN. …


Mahmudur Rahman

UX Designer. Multi-disciplinary designer living in Bangladesh. Working on Redlime Solutions as a UX Manager. Find me on

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