Shreelekha SinghHow a 4-member GTM team bagged Product of the Day and Week badges on Product HuntHere’s a complete breakdown of how a small team gathered 1300+ upvotes on Product Hunt to win #1 Product of the Day/Week!7 min read·Aug 10, 2023----
Shreelekha SinghHow to Create High-Impact, Frictionless Knowledge Base ContentLearn the best practices to create engaging knowledge base content and educate users proactively.7 min read·Jul 20, 2023----
Shreelekha SinghLevel Up Your Customer Support with a Video Knowledge Base [Tips + Examples]This is your start-to-finish guide on building a video knowledge base with a collection of product explainer videos and feature showcase.11 min read·Jul 18, 2023----
Shreelekha SinghCustomer Onboarding Videos: How to Take New Users from 0 to 1Learn how to leverage videos for new user onboarding and delight customers from day one.9 min read·Jul 18, 2023----
Shreelekha SinghThe Customer Marketing Playbook: Best Practices to Keep Customers HookedLearn how to unlock customer retention and loyalty with a comprehensive customer marketing strategy. Explore the benefits and tactics!13 min read·Jun 30, 2023----
Shreelekha SinghAutomate Customer Success with AI: 10 Essential AI Tools for CS TeamsWe scoured the AI market and handpicked 10 remarkable tools that will empower customer success teams to unlock the full power of AI.15 min read·Jun 22, 2023----
Shreelekha SinghHow to Create a Tech-Touch Customer Onboarding Process for Your PLG SaaSWe created this detailed guide on how PLG SaaS companies can use tech-touch customer onboarding to maximize user delight and retention.11 min read·Jun 16, 2023----
Shreelekha Singh5 Product-Led Onboardingt Practices to Take Users From Trial to TriumphHere’s your roadmap for creating a smooth, product-led onboarding process that puts your product front and center.13 min read·Jun 12, 2023----
Shreelekha SinghHow to Use Customer Service Videos for Your Self-Serve SaaS ProductYou’ve just signed up on ClickUp, but the interface looks complicated. You’re stuck, unsure of how to navigate the tool.7 min read·Jun 9, 2023----
Shreelekha SinghGenerative AI for SaaS: 8 Must-Have Tools for Every Marketer’s Tech Stack | FloikWe compiled this list of 8 generative AI tools for SaaS marketers — carefully curated to boost every campaign and maximize engagement.8 min read·Jun 7, 2023----