Samsung Glance is a nifty feature available on select Samsung models that displays content on your lock screen. Samsung Glance shows cards with news, shopping offers, and entertainment without needing to unlock your phone. The content refreshes periodically and can be customized in Glance’s settings.
However, sometimes Samsung Glance may stop working properly, and you have to search ‘Samsung Glance not working’ to see how can that be corrected. When that happens, before taking any drastic measures, like choosing to disable Glance in Sasmusng, there are some troubleshooting steps you can try to get Glance up and running again.
In this blog post, we will go through the top troubleshooting tips and tricks to fix your “Samsung Glance not working” issue.
Samsung Glance Not Working — Tip 1
The first thing to check is whether Samsung Glance is actually available on your model or not if you get the ‘Samsung Glance not working’ error. Because Samsung Glance is only pre-installed on certain models.
You can easily verify this by checking your phone’s specifications on Samsung’s official website or checking if Glance is listed as a feature for your device model. Don’t assume Samsung Glance is available just because you own a Samsung. And don’t search for ‘Samsung Glance not working’ before you read this blog!
If Samsung Glance is not supported in your smartphone model, then there’s no point trying to get it to work even if you see a ‘Samsung Glance not working’ error. However, if your device is listed as supporting Glance, then it’s an issue of Samsung Glance not functioning properly rather than not being available at all.
Samsung Glance Not Working — Tip 2
Glance could fail to work if it’s been disabled in your settings. Open up Settings on your Samsung device and go to the “Wallpaper Services” menu. Tap on “Glance for Samsung” and check if the toggle for Glance is switched on.
If it’s off, simply turn on the toggle for Glance. This should instantly enable the Glance display on your lock screen (you may need to unlock and re-lock your phone to see the effect). And you won’t need to look for ‘Samsung Glance not working’ at all.
Samsung Glance Not Working — Tip 3
An outdated version of the system software could be the reason you see the ‘Samsung Glance not working’ error. Go to Settings > Software Update and download and install any pending system updates.
The latest updates include bug fixes and performance improvements that might resolve any problems preventing Glance from functioning normally. Keep your system completely updated for the best results.
Samsung Glance Not Working — Tip 4
One of the first troubleshooting tips for any smartphone-related issue like ‘Samsung Glance not working’ is to simply turn it off and on again. Restarting your Samsung device can clear out minor glitches that may be stopping Glance from loading.
To restart, hold down the Power button and tap Restart when prompted. Wait patiently as your phone shuts down and boots up afresh. Now check if Glance works. Something as simple as a restart can fix basic issues with Samsung Glance not functioning.
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Samsung Glance Not Working — Tip 5
If restarting didn’t fix the ‘Samsung Glance not working’ issue, then try clearing the cache and app data for the Glance application from your device settings. Clearing the cache can remove corrupt temporary data while clearing app data resets the app back to default settings.
Go to Settings > Applications > Application Manager. Tap on “Glance” in the list of apps. Next, tap on Storage, then Cache and Delete. Finally, go back and tap on Clear Data. This clears out any problematic data that could be interfering with the feature and leading to the ‘Samsung Glance not working’ issue.
Samsung Glance Not Working — Tip 6
If you’ve tried all the troubleshooting tips mentioned but are still unable to resolve the ‘Samsung Glance not working’ issue, then it’s best to contact Samsung support directly. You can start with the Samsung Members app pre-installed on Galaxy devices or call Samsung support for your country.
Explain precisely what the ‘Samsung Glance not working’ problem is, when it started occurring, and the troubleshooting steps you’ve already attempted. Provide as much helpful info as possible. Based on this, Samsung support can better diagnose the ‘Samsung Glance not working’ issue and suggest possible fixes.
They may be able to identify a specific system bug or hardware defect that’s causing your unique Samsung Glance not functioning problem and provide customized troubleshooting guidance to fix the ‘Samsung Glance not working’ error.
Get The Most Out Of Samsung Glance
Samsung Glance offers a few customization options to let you tailor the lock screen experience, as long as you don’t have the ‘Samsung Glance not working’ issue. Glance mainly displays news, shopping offers and entertainment content on cards that rotate through the lock screen.
In Samsung Glance settings, you can select the types of content to display from categories like Daily Digest, Music, Sports, News, Business and more. Tailor Glance to your interests so you get relevant info at a glance, without the annoying ‘Samsung Glance not working’ errors.
So next time Glance misbehaves with the ‘Samsung Glance not working’ issue, don’t panic! Follow the troubleshooting tips outlined above to get it back up and running smoothly again. Let us know if the solutions worked for you in the comments!
