By: Olasupo Oladeinde, Johnny Benavente, Jess Ortega, Ellan Bryant and Thomas Jones.
Immigrants face a variety of obstacles when they seek a new life in the United States. These challenges range from the everyday, like navigating a new place or communicating in a new language, to the more complex, like completing legal paperwork and finding legal help for that process.
Because a lot of the problems that immigrants encounter when they arrive in a new country are interconnected, it is difficult to pinpoint a primary or central issue. It’s at this point that we set out to use the UX research process to understand what the greatest challenge is that immigrants face when they seek to make a new home in the United States, and how to create a solution that alleviates this struggle.
Research Process
Survey Canvas
Asa group, we felt it was very important to be very precise and clear with the questions we would choose for our survey. It…
