Siân HunterinTelecoms Trends with DubberHow to keep call recording PCI compliantThe thing about identifiable information is you can’t store it if you never recorded it in the first place…3 min read·Feb 22, 2021----
Siân HunterinTelecoms Trends with DubberNo more call recording allowances from FCAThe FCA has ended its lockdown leeway for UK bankers. From now on, they must record all of their conversations while working from home.2 min read·Feb 22, 2021----
Siân HunterinTelecoms Trends with DubberGive your sales team more time to sellHow would your sales performance improve if you gave every team member more time to sell?3 min read·Feb 19, 2021----
Siân HunterinTelecoms Trends with DubberConcrete evidence for dispute resolutionThe deal you want to close, the complaint you want resolved: the most important conversations happen over the phone. How do you keep track?3 min read·Feb 19, 2021----
Siân HunterinTelecoms Trends with DubberKiller sales teams know how to collaborateHaving complete visibility of a customer’s journey within the company is crucial when you’re trying to understand their needs.3 min read·Dec 16, 2020----
Siân HunterinTelecoms Trends with DubberThe instant alerts that will improve your businessWhat if you knew one of your VIP customers had called your business and was unhappy? Get full visibility over your business now.2 min read·Dec 16, 2020----
Siân HunterinTelecoms Trends with DubberSeizing the voice data opportunityAdrian Di Pietrantonio, co-founder and EVP, global channels at Dubber, describes his vision for Dubber.4 min read·Dec 16, 2020----
Siân HunterinTelecoms Trends with DubberPowering Financial Services Compliance with Voice DataAccurate records of conversations are crucial for financial services compliance, but current call recording solutions aren’t sufficient.3 min read·Oct 5, 2020----
Siân HunterinTelecoms Trends with DubberAre you relying on your sales intuition?As data becomes the driving force behind business decisions, this is how voice data and AI can help sales teams succeed.4 min read·Oct 5, 2020----
Siân HunterinTelecoms Trends with DubberRisk and compliance managers face these four challengesWhat are the biggest challenges facing risk and compliance managers working in the financial services?3 min read·Oct 5, 2020----