I like all your work and the comics are great ways of telling the stories we all experience.
I’ll just add that I often experience the process this way:
“I need a button/page.”
“Not sure…. Can you just show me what it would look like?”
- OK. I’ll mock it up.
I find this is often the only way I can get to the “why” — stakeholders visualize a solution first and it’s only when they see the idea on a screen that they can engage in the “why.”