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Simon Williams

Simon Williams

It’s Time To Press On With Service Transformation

This is the concluding post in a series which has argued the case for digital transformation in local government and considered different…

Jul 22, 2020

It’s Time To Press On With Service Transformation

Jul 22, 2020

Simon Williams

Is Digital Transformation Too Expensive And Risky?

In this series of posts, I have set out an argument to help and encourage leaders in local government to accelerate the digital…

Jun 30, 2020

Is Digital Transformation Too Expensive And Risky?

Jun 30, 2020

Simon Williams

My Council Does Things Differently. It Needs A Solution For Its Specific Needs. Really?

This post briefly considers whether councils should work with suppliers to build a bespoke customer engagement solution. It assumes that a…

May 26, 2020

My Council Does Things Differently. It Needs A Solution For Its Specific Needs. Really?

May 26, 2020

Simon Williams

Implement A Proven Customer Engagement Platform To Accelerate Digital Transformation

This section focuses on what makes a proven customer engagement platform, rather than the digital business benefits that such a platform…

Apr 22, 2020

Implement A Proven Customer Engagement Platform To Accelerate Digital Transformation

Apr 22, 2020

Simon Williams

“Apart From That, What Has Digital Ever Done For Us?”

Those familiar with Monty Python will be aware of the question posed, “What have The Romans ever done for us?”

Apr 1, 2020

“Apart From That, What Has Digital Ever Done For Us?”

Apr 1, 2020

Simon Williams

Service Transformation in UK Local Government

Ideas and evidence for those looking to build a case for digital service transformation

Mar 18, 2020

Service Transformation in UK Local Government

Mar 18, 2020

Simon Williams

Building The Case For Digital Service Transformation in UK Local Government

UK Local Government organisations should consider the benefits of effective digital transformation and different approaches to achieve it.

Mar 12, 2020

Building The Case For Digital Service Transformation in UK Local Government

Mar 12, 2020

Simon Williams

Simon Williams

Business / Digital Transformation Consultant with > 35 years experience across Local Government, Health, Education &, Financial Services industries.

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