Let's discipline our digital communication
The messages that didn’t add any value — we need some etiquette
This week alone, I sent 3 messages from the metro that are pure uselessness and stole time from my team:
- (10 mins before reaching the office) "I will send you the access when I reach the office"
- "Hey"
(seriously, the rest of the message didn’t send as I lost connection and my colleague was waiting for the rest…)
3. (At 17:59 on Friday) "For Monday — how can I export all conversations with attribute “PS — Subject”
While it’s not a criminal offence, these 3 messages were useless at the time of sending. They took people away from their tasks. Their brains wondered what I wanted, and made them wait for something which was not coming straight away. A lot of attention occupied for little value.
We need better digital communication discipline. I need better discipline.
The fundamental rules of digital communication etiquette
- Before pressing “send”, think. draft, format, reread, and then send
- NO CAPS LOCK (unless you are angry and you want to show it)
- When there are > 10 messages on a…