I use the “what keeps you up at night” question all the time – my favourite question!
“What keeps you motivated?” and “What are you most excited about for the next 2 years?” reveal a lot too.
Nice article Ben!
Small talk is so punishing and it somewhat forces our identity to be solely defined what we do, where we work, where we’re from etc. I really try and avoid this!
You might be interested in this card deck I stumbled upon the other day. Has some great conversation starters:
I take my Kindle everywhere, never watch TV and deleted Facebook, Instagram, Twitter apps. You would be surprised how much time you waste on those ;)
I also find it helpful to read something relevant to your ‘now’ – it’s very motivating!
Whoops, I could have been a lot clearer. Sorry for the confusion Hannah Kim
IA Writer is an amazing piece of writing software: https://ia.net/writer/
I organise my thoughts in the document library of the software — all electronic.
The name iA comes from the company who built it: Information Architects — an awesome digital product studio.
I think the most successful things I’ve done is constantly practice and learn about the different types of faulty thinking (a reason for writing this article).
Like with anything, when you can articulate it to other people, you become more hyper-aware with the nuances in your thinking and…
I’ve included two great books on User Testing (you may have missed them in the long list). They are oldies but goodies.