Knowledge Management — it’s not an IT thing, start with your culture!
Jannis Littmann

great post. relevant reminder of that software is not the answer to every problem.

I do though think, that you are a bit too sceptical in regard to the effects of behaviour incentivized software.

I can highly recommend that you read the book hooked

A software cannot change behaviour, but it can significantly improve it. In most organisations there are some sort of knowledge sharing taking place. If motivated by the appropriate psychological tricker I truly believe, and can see proof of, that software can improve knowledge sharing.