
But solutions are more comfortable to deal with because they are tangible. When clients have solutions, they know what to build, how much it will cost and where it will fit into their overall business plan. But solutions are worthless unless they solve a sharp and annoying pain point. Often, I’ll be brought into project in which clients have the solution, but it’s my job to backtra…
Our goal throughout this research was to understand not only what misinformation looks like across different contexts, but also how people react to designs that inform them that what they are reading might be false news. To ensure that we heard from people with a variety of different backgrounds, we visited people in t…
…release of many. Yet dates and unrealistic deadlines remain a major source of anxiety in our lives. As a Product Manager, you want to focus on outcomes and long term business value but seem to spend most of your time discussing whether or not you will ‘hit your date’.