

Head of User Experience Design, Innovation, Site Optimization, UX Research, VOC #Omnichannel #minimalist #servantleader
If I had an hour to solve a problem solution. I would spend the first fifty minutes determining how to… Frame the problem …for once I know the proper question to ask, I can solve the problem in less than 5 minutes. — Albert Einstein
Design is loaded with uncertainty. There are important skills to learn such as being present in the moment, re-framing problems, and finding patterns in information. Ambiguity can arise within a project, a process, within oneself etc. It’s as important to put studen…