How will technology shape the future?
Last week while I was browsing through my reading materials on technology, there were multiple references about technology automation, whether it is automating monotonous tasks through DevOps or build self-driving cars through AI. Each of these technical advances is trying to reduce human interaction. The aim is to integrate everyday life with technology seamlessly. An important aspect to consider is the impact of automation in our daily life. The goal of automation is to make our life easy and remove any strenuous, painstaking tasks so we can focus on things that really matter.
DevOps is steadily entering into the territory where it will have a major impact on how IT operations are performed. The pace at which technology is changing, organizations are quick to embrace DevOps for aligning IT and business processes with automation. In a recent case of Equifax’s data breach, it was reported that a security vulnerability was not patched. I speculate that if Equifax had used an automated process to fix this vulnerability, this incident could potentially be avoided. By adopting strategically aligned automation techniques, organizations can focus on their core business rather than worrying about monotonous tasks that support the business but does not provide added value. Routine tasks do not increase our creativity, however, sometimes they can be an obstruction to innovation.
“The future is no pre-ordained by machines, it’s created by humans” — Erik Brynjolfsson, Director MIT initiative on Digital Economy
For instance, driving the car is a routine task and now self-driving cars will revolutionize our life. California has become the first state to allow autonomous cars tested on its roads. Autonomous driving will reduce the number of accidents and increase our productivity. The taxi drivers and automakers might need to adopt and it might be disadvantageous to them, we cannot ignore the opportunities it will provide.
Most of the repetitive tasks will be automated and our workforce will be impacted. The question is, how do we enable our current workforce to succeed in future where automation is new normal? How do we train our workforce to be a supporter of automation rather be resistive of change that automation will bring? Nevertheless, being a leader it is our responsibility to find a balance between our current workforce capabilities and disruptive automation.