
…uggled and made mistakes along the way, but I found these words of Ralph Waldo Emerson to be true: “That which we persist in doing becomes easier to do, not that the nature of the thing has changed but that our power to do them has increased.”
I quickly learned that making a working process for people can never be a dictatorship — you have to fit a process to the roles they already have and the way they already like to work. This is why, on top of Scrum, I started to bring in elements of a change management framework calle…