Susan KostalWhat Tyranny, Fake News and Alternative Facts Mean for ContentLast year, I received a copy of Timothy Snyder’s “On Tyranny” as a birthday gift. It sits on the trunk my great-great-grandfather emigrated…Jan 22, 2018Jan 22, 2018
Susan KostalWhy You Need to Look at Your Outbox, Not Your InboxWe all know the tyranny of the inbox. He is a jealous lover, prone to wild behavior, incredibly possessive, covets your every moment, and…May 26, 2016May 26, 2016
Susan KostalStop Saying “I’m Sorry”I recently received some sage advice from a valued mentor. She said to stop saying “I’m sorry.” In emails, in person, on the phone, no…May 19, 2016May 19, 2016