Aug 31, 2018 · 1 min read
Thank you for writing this — such a clear way of thinking about how to design systems that lead to the desired outcomes.
Your analogy of the bathtub is such a good example of how even with all the “right” tools in place if they aren’t leveraged properly the desired outcome will never be achieved.
Thoughtful design and tight feedback loops are so important — thank you for the timely reminder!
