A farewell to Dowdens Group after 15 years

Harsh Jadav on Unsplash.com

Today, I handed in my resignation to Steven Dowden after 15 years of working at Dowdens Pumping.

I hope it’s OK to use Medium.com to write a story about my experience and leave a message for my colleagues.

During my time at Dowdens I have grown up.

When I ceased being the wandering youngster jumping from job to job, I decided to dedicate myself to something. Dowdens was an easy choice. With the fantastic leadership and team work all around me and the opportunity to learn new things, I knew I was in the right place to find out who I was going to be when I grew up.

I feel very lucky that Dowdens afforded me the opportunity to study my backside off. I used my new knowledge to develop tools for Dowdens to succeed. I can’t take credit for most of the systems I’ve developed and rolled-out over the years. It’s always been a team effort. Most of the time I was simply bringing someone else’s vision to a reality.

I discovered that I got a thrill out of helping Dowdens this way. I learned something about myself and what makes me “tick” or get out of bed in the morning. Honestly it didn’t feel like work at all, but the result was almost always something worthwhile to the entire company.

What a place to work. In 2007 my wife was informed that she needed to complete her country service for her teaching career. Dowdens, without a second thought, agreed to let me work remotely for 3 years. I will always be grateful for that.

I’ve worked with some of the best people I know. They’ve been mentoring me without their knowledge. There is a long list of people I’ve looked up to and learned from. I’ll never forget them. Some I know I have permanent friendships with.

In recent years, my study has turned to things other than software development. I’ve been learning about customer service, leadership and reading books on topics like “What motivates people”. I believe I’ve helped Dowdens as much as I can and I’m going to apply my new knowledge to something else.

I have accepted a position at Markinson Business Software Solutions as a Professional Services Consultant. You may know Kathy Inge, I’ll be doing a similar role to hers while she was at Markinson. I am going to try my best to emulate how awesome Kathy was at Markinson. If I can do that, I’m sure I’ll do well.

This is by no means a comprehensive list but I’d like to thank the following people without whom I’d probably never have this new opportunity:

  • Mike Brewer — for getting me the interview at Dowdens
  • Steven Dowden — for hiring me and teaching me how to better manage myself and conduct myself. He has always made me feel like I can do better and I truly thank him for that.
  • Trevor Dowden — for being one of the best bosses I’ve known. He made me interested in finding out what makes a good leader.
  • Peter North — for mentoring me, I learned a lot from his work ethic
  • Wayne Osborne — for teaching me the importance of customer service and that it is valuable internally as well as externally

I’d like to wish everyone at Dowdens the greatest success in the future. I should sign off with some insight so I will do so with something I’ve learned recently.

It’s important for the people at the top of our organisation to be good leaders. But it’s not solely their responsibility.

Everyone, in every level of the organisation can be a good leader and use leadership skills to make a positive difference.

Just take the first step by asking yourself this question:

“What makes a good leader?”

Then go and find out. You won’t regret it.