By Ciler Ay Tek We’re happy to announce that we’ve added Disqus integration to Smart Moderation! This means it’s easy to moderate your comments and engage with your audience right from the Smart Moderation dashboard — the same place where you’ll find comments from your connected social media accounts. …

By Alice Vender A social media crisis can strike at any moment, quickly ruining a brand’s reputation. Whether battling bad press or an onslaught of angry comments and customers, crises online can be tough to control. Because of this, it’s important that you understand how to recover from a social…

By Alice Vender Since early this year, Facebook has implemented an artificial intelligence tool that automatically scans user content for triggers that might point towards terrorism and other violence, including self-harm and suicide. The sophisticated AI doesn’t just read the text but also checks photos and video. The obvious benefit…

By Ciler Ay Tek Lots of YouTubers have trouble managing their communities. Between shooting, editing and promoting their content, community management and engagement is often a forgotten afterthought. But engaging social media management can lead to a stronger sense of community and better content. …

By Lena Harris The 2017 Emmys came and went, featuring a star-studded show fraught with drama and surprises (we’re looking at you, Sean Spicer). While the annual awards ceremony was entertaining as always, the real fun was happening online, where viewers shared their observations in social media comments. Do you…

By Alice Vender Because trust in advertising is at an all-time low, consumers are looking towards each other to find the best products, services and brands. With social media and online reviewing platforms, word-of-mouth marketing has become an increasingly important way for brands to assert themselves in the market. How…

By Alice Vender When building a blog, it can be difficult to choose the proper comments plugin for your site. You need one that provides useful analytics, employs spam protection and invites your readers to engage and participate with your brand. That said, not all comments plugins are equal. Two…

By Ciler Ay Tek We’re so proud to announce that Smart Moderation is integrated with one of the best all-in-one marketing software solutions in the world: HubSpot! Now, Smart Moderation is available within HubSpot’s Beta Integrations! Yay! HubSpot defines their software as “…an inbound marketing software platform that helps companies…

By Ciler Ay Tek In a recent Wired profile, Instagram co-founder Kevin Systrom discussed his desire to clean up Instagram — and the internet — from abuse. Months ago, Twitter co-founder Ev Williams expressed similar concern about the toxic nature of discussion online. …