By Alice Vender

We’re delighted to announce the latest feature of Smart Moderation: our social media customer lead and churn detection feature is live! With this new feature, Smart…

By Ciler Ay Tek

We’re happy to announce that we’ve added Disqus integration to Smart Moderation! This means it’s easy to moderate your comments and engage with your audience right from the Smart Moderation…

By Alice Vender

A social media crisis can strike at any moment, quickly ruining a brand’s reputation. Whether battling bad press or an onslaught of angry comments and customers, crises online can be tough to control. Because of…