Hello All,
Me and my wife applied for global entry back in January of 2018 and went for the in-person visit to the Indian passport application center for verification. But still, to this date, the status on the passport seva website reads:
“ GEP Verification Process has been initiated on your application. Once inputs from all the concerned Government Authorities are received, the Report will be shared with U.S. Customs and Border Protection (CBP). No queries would be entertained in relation to your GEP application status at the Passport Offices and PSP Call Centre. You may contact CBP for further updates on the processing of your GEP application.”
The GOES website lists status as “Pending Review”.
How to proceed? Who can we contact regarding this? We spent $200 overall and hope there is some insight into this. Thanks!