An Open Letter to my Customers
Dear Kroger Customers,
As a friendly manager of your local grocery store, I would like to say a few words and give some helpful advice.
If you are the very chatty and always ranting at the question “how was your day today,” very outspoken customer; don’t be! Other customers get annoyed if they have to wait too long. I can promise, by the look on my cashiers’ faces, they do not care. I will give them an A+ for effort for all 10 minutes of your transaction for your 2 items you have though.
To the angry ones who need to see a manager immediately and want their prices fixed on their receipt. I don’t need to be there to give you the $0.20 correction, but thank you for emotionally damaging my customer service representatives by the intense screaming and verbal abuse from you!
To the people who try to get hurt in or around the store; please stop. The insurance fraud charges aren’t worth whatever you want from us. Find a way to make money some other way. Thanks.
Although, with all of the bad and mean customers, there are also customers who portray the complete opposite personalities! The nice and sweet customers, the ones we call “the regulars.” They make my job bearable and fun. My ultimate mission is to make 25 people smile and with customers like this and employees who give 110% all the time, my job just comes naturally.
Sincerely,
The voice of reason
