Our 2020 New Year’s resolution was to supercharge Time to SLA. Well, 12 months, 10 new releases and 1 cloud launch later — we think it’s safe to say that we met this goal. And we’re keeping the momentum going in 2021, with our biggest launch yet. Introducing Time to SLA 10.0 — Next-Gen SLAs (BETA) which is now available on all Jira applications and features:
💡An enhanced configuration,
💡Improved performance,
💡And a brand new design.
The next generation of SLAs is a journey and we’re bringing you along for the ride. As this is a beta launch, we’ll be gathering feedback that will shape the final product together with our clients. …
If this is the first blog that you’ve stumbled across in our DevOps and SDLC series, then where have you been? We’re so happy to welcome you and share some of our experiences within the world of software development. Each month, we share a new blog about all-things DevOps and SDLC, and you can catch up on the last couple of blog posts (DevOps vs SDLC and 5 Steps to a Successful DevOps Transformation) anytime. In this month’s installment, we consider why CI/CD pipeline development matters…
CI/CD, continuous integration and continuous delivery/deployment, are core practices and phases within DevOps. Continuous integration (CI) consists of the application build and first round of tests. Continuous delivery (CD) has further testing such as UI and QA tests, before the application is deployed into a production environment. …
At Snapbytes, we’ve just launched an integration of Time to SLA that gives our customers advanced capabilities within Automation for Jira! Some examples of just how this integration has boosted Time to SLA’s capabilities include:
💡Sending a message to MS Teams when an SLA is breached,
💡Escalating issues to users in a Project Administrators role if an SLA is breached for more than 1 day!
Here’s how…
The new SLA Threshold Breached (Time to SLA) trigger means that SLAs within our SLA tracking app now have access to this trigger functionality, allowing you to stay on top of important issues. …
Last month, we launched our DevOps and SDLC blog series to impart some of our years of experience within the software development world. As part of this, we’re going to bring you a new and thought-provoking blog post each month. We also want to start a conversation with fellow developers both new and old, so no matter which category you fall into, please feel free to chat with us in the comments. This month’s blog is all about 5 Steps to Starting a Successful DevOps Transformation…
So you’ve decided to start an organizational transformation with DevOps. Great! But what now?… Well first and foremost, don’t panic. It’s easy to feel overwhelmed by the job at hand but the reality is that DevOps isn’t some form of magic that only sorcerers can create (for the most part). DevOps is an attainable practice for businesses that want to rapidly build and release high-quality products for their customers. …
At Snapbytes, we’re constantly developing our apps in order to keep giving our customers the very best. We’re really excited about the latest release of our Time to SLA app because it features a little something that we know our customers are going to love…
If you haven’t already guessed by now, that little something is Slack notifications! That’s right, within the latest release of Time to SLA, users can configure the app to send Slack messages. That means updates on the progress of SLAs directly within Slack.
Why is this so awesome? Well, this new release integrates Time to SLA with business ways of working even more. Teams can go onto Slack and see everything that they need — pipelines, automation tools, and now SLA messages. And greater integration plus easier ways of working equals more SLAs met on time. …
Welcome to the first instalment of the DevOps and SDLC blog series, brought to you by Snapbytes. We’ve launched this series in order to impart some of our years of experience within the software development world. So each month, we’re going to bring you a new and thought-provoking blog post. We also want to start a conversation with fellow developers, both those who have been in the game for as long as we have or even longer, and those who are just starting out or are completely new to this space. No matter which category you fall into, please feel free to chat to us in the comments. …
We’re really excited to launch our best-selling app, Time to SLA, on Jira Cloud! There’s currently over 1,000 businesses in 70+ countries enjoying the huge impact that Time to SLA has had on their customer satisfaction scores.
We’ve had great reviews for the app on Server and Data Center, and we’re looking forward to welcoming even more customers into the Snapbytes family.
Here’s everything you need to know about Time to SLA by Snapbytes.
Keeping Track of SLAs is as Easy as 1, 2, 3
If you’re frustrated with all of the work that comes with managing SLAs then look no…
Hello World!
Q: Hang on a minute! What about the Salve Mundi thingy?
A: It does mean Hello World actually, but you know whatever is said in Latin sounds profound, duh!
Q: Oh! You must be a Software Engineer, huh?
A: std::printf(“Yep \n”);
What a marvellous introduction for a blog post!
Anyway, I hope you get the dry, subtle and wrapped up sense of humour. Sounds British, ey!
Enough fluffy talks. Let’s get down to business. Alright, Alright, Alright [Thanks to Matthew https://www.youtube.com/watch?v=X4bg4Q63kJQ].
This is our very first article, and we wanted to say hello to the people of the Digital World out there. …
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