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Simon Burns
Simon Burns

437 Followers

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Aug 12, 2020

A chat bot guide to your user journey

Most chat bots help users do one or two discrete things. A bank chat bot may help you manage your account. A hotel chat bot may help you book a room or answer questions during your stay. …

Watson Assistant

6 min read

A chat bot guide to your user journey
A chat bot guide to your user journey
Watson Assistant

6 min read


Mar 2, 2020

Virtual Assistants for Business with Watson

How can we build a virtual assistant that makes a real difference to businesses by improving customer satisfaction and reducing costs? What makes a virtual assistant suitable for businesses? These assistants need to better understand what is being asked and engage in multi-turn conversations as well as digressing to other…

Watson Assistant

5 min read

Virtual Assistants for Business with Watson
Virtual Assistants for Business with Watson
Watson Assistant

5 min read


Published in

IBM Watson Assistant

·Sep 12, 2018

Contextual Entities with IBM Watson Assistant

IBM Watson Assistant has recently introduced a new feature called Contextual Entities, and we are going to build a simple bot to show it in action. If you are not familiar with Watson Assistant you may want to read Getting Chatty with IBM Watson first. Entities are used for identifying…

Bots

3 min read

Contextual Entities with IBM Watson Assistant
Contextual Entities with IBM Watson Assistant
Bots

3 min read


Published in

IBM Watson Assistant

·Mar 29, 2018

Chatbot: Deconstructed

A good way to learn how to build a bot in Watson Assistant (formerly Conversation) is to see an example of how a bot is built. So I thought it would be useful to walk through the details of an example bot. …

Bots

8 min read

Chatbot: Deconstructed
Chatbot: Deconstructed
Bots

8 min read


Published in

IBM Watson Assistant

·Mar 29, 2018

I digress, Watson

This article describes a new feature in Watson Assistant (formerly known as Watson Conversation), called “Digressions”. If you are not familiar with building a dialog you may want to read “Getting Chatty with IBM Watson” first. Normally in a conversation when you have gone down a particular flow in the…

Chatbots

4 min read

I digress, Watson
I digress, Watson
Chatbots

4 min read


Oct 20, 2017

Purple Brain

Do you remember the IBM Watson advert with Bob Dylan from a while back? I thought it would be an interesting project to actually try to build something like that. It’s also a fun way to show how to build a conversational analysis solution, that is creating a corpus of…

Artificial Intelligence

5 min read

Purple Brain
Purple Brain
Artificial Intelligence

5 min read


Aug 25, 2017

Write On

For my latest little side project, I decided to do something a bit more experimental…the world’s first cognitive writing game! Try it at cogniwrite.mybluemix.net The aim of the game is to write a story following certain steps and emotions. So the game tells you the next step in the story…

Artificial Intelligence

2 min read

Write On
Write On
Artificial Intelligence

2 min read


Published in

Chatbots Life

·May 4, 2017

Conversational Design

Chatbot Design Tutorial — Conversational Design is a new area of design which has come about due to the rise of chatbots. Just as User Experience (UX) design is important in building a great traditional interface, Conversational Design is important for creating great chatbots. …

Bots

14 min read

Conversational Design
Conversational Design
Bots

14 min read


Apr 25, 2017

Let Watson guide you

Recently we had another hackday in the Watson team at IBM (see our last hackday project “A Cognitive Mystery”). This time we decided to design and build a solution that would enable using Watson Assistant as a guide. Now this could be a guide for almost anything, e.g. cooking, tutorials…

Artificial Intelligence

4 min read

Let Watson guide you
Let Watson guide you
Artificial Intelligence

4 min read


Apr 11, 2017

My First Bot

If you want to get in on the bot action, here’s a simple way to do it. Check out Burger Bot, which is all about your fast food experience. However, for us this is a really simple bot just to show you how things work. There are three main parts…

Bots

5 min read

My First Bot
My First Bot
Bots

5 min read

Simon Burns

Simon Burns

437 Followers

User Experience Developer | IBM Watson

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