Aug 12, 2020A chat bot guide to your user journeyMost chat bots help users do one or two discrete things. A bank chat bot may help you manage your account. A hotel chat bot may help you book a room or answer questions during your stay. …Watson Assistant6 min readWatson Assistant6 min read
Mar 2, 2020Virtual Assistants for Business with WatsonHow can we build a virtual assistant that makes a real difference to businesses by improving customer satisfaction and reducing costs? What makes a virtual assistant suitable for businesses? These assistants need to better understand what is being asked and engage in multi-turn conversations as well as digressing to other…Watson Assistant5 min readWatson Assistant5 min read
Published inIBM Watson Assistant·Sep 12, 2018Contextual Entities with IBM Watson AssistantIBM Watson Assistant has recently introduced a new feature called Contextual Entities, and we are going to build a simple bot to show it in action. If you are not familiar with Watson Assistant you may want to read Getting Chatty with IBM Watson first. Entities are used for identifying…Bots3 min readBots3 min read
Published inIBM Watson Assistant·Mar 29, 2018Chatbot: DeconstructedA good way to learn how to build a bot in Watson Assistant (formerly Conversation) is to see an example of how a bot is built. So I thought it would be useful to walk through the details of an example bot. …Bots8 min readBots8 min read
Published inIBM Watson Assistant·Mar 29, 2018I digress, WatsonThis article describes a new feature in Watson Assistant (formerly known as Watson Conversation), called “Digressions”. If you are not familiar with building a dialog you may want to read “Getting Chatty with IBM Watson” first. Normally in a conversation when you have gone down a particular flow in the…Chatbots4 min readChatbots4 min read
Oct 20, 2017Purple BrainDo you remember the IBM Watson advert with Bob Dylan from a while back? I thought it would be an interesting project to actually try to build something like that. It’s also a fun way to show how to build a conversational analysis solution, that is creating a corpus of…Artificial Intelligence5 min readArtificial Intelligence5 min read
Aug 25, 2017Write OnFor my latest little side project, I decided to do something a bit more experimental…the world’s first cognitive writing game! Try it at cogniwrite.mybluemix.net The aim of the game is to write a story following certain steps and emotions. So the game tells you the next step in the story…Artificial Intelligence2 min readArtificial Intelligence2 min read
Published inChatbots Life·May 4, 2017Conversational DesignChatbot Design Tutorial — Conversational Design is a new area of design which has come about due to the rise of chatbots. Just as User Experience (UX) design is important in building a great traditional interface, Conversational Design is important for creating great chatbots. …Bots14 min readBots14 min read
Apr 25, 2017Let Watson guide youRecently we had another hackday in the Watson team at IBM (see our last hackday project “A Cognitive Mystery”). This time we decided to design and build a solution that would enable using Watson Assistant as a guide. Now this could be a guide for almost anything, e.g. cooking, tutorials…Artificial Intelligence4 min readArtificial Intelligence4 min read
Apr 11, 2017My First BotIf you want to get in on the bot action, here’s a simple way to do it. Check out Burger Bot, which is all about your fast food experience. However, for us this is a really simple bot just to show you how things work. There are three main parts…Bots5 min readBots5 min read