purpleSlateEnhancing Customer Trust with Real-Time Assistance: The Power of Conversational AI in E-commerceGaining the confidence of customers is crucial in the quickly changing world of e-commerce. Steady and dependable customer service is one…1d ago1d ago
purpleSlateBoosting E-commerce Sales: How Real-Time Assistants Cut Cart AbandonmentCart abandonment is a significant challenge for e-commerce businesses, with nearly 70% of online shopping carts abandoned before purchase…Sep 4Sep 4
purpleSlateThe State of Customer Service in 2024: Key Points to Remember for a Generative AI FutureRemember those days when life was simpler? Calling 1800 numbers and pressing a series of numbers according to the instruction provided by…Aug 22Aug 22
purpleSlateThe Multimodal Frontier: A Glimpse into the Future of Generative AIWe’ve automated text with Generative AI. We’ve automated voice with Generative AI. We’ve automated art with Generative AI. What’s the next…Aug 12Aug 12
purpleSlateThe State of Customer Service in 2024: Key Points to Remember for a Generative AI FutureRemember those days when life was simpler? Calling 1800 numbers and pressing a series of numbers according to the instruction provided by…Aug 7Aug 7
purpleSlateHow Large Language Models can help Banks and Financial Institutions Go PaperlessNowadays, banks and financial institutions are undergoing significant transformations to keep up with evolving customer expectations and…Jul 16Jul 16
purpleSlateVoice of a Generation: Why Gen-Z Prefers Voice AssistantsCommunicating with our devices fluently using smart voice assistants is the future, and talking — the primary form of human communication…Jul 10Jul 10
purpleSlateNavigating the Revolution: Understanding Conversational BI in Today’s Business WorldThriving in today’s dynamic business world demands both sharp decision-making and the ability to quickly understand and meet client needs…Jul 4Jul 4
purpleSlateReal-time Insights — Why does it matter?The alarm goes off at 6:00 AM. Should I get up from the bed or snooze the alarm for another 5 minutes? That’s a typical early morning…Jun 25Jun 25
purpleSlateFrom Business Intelligence to Conversational BI: The Future of Decision-MakingThe transformation from traditional business intelligence (BI) to Conversational BI, exemplified by advancements like Kea, a Smart Data…vwJun 20Jun 20