What is UX
This is my first post on Medium, thought I better make it a ranty one.
On googling ‘what is user experience’ you get:
‘The overall experience of a person using a product such as a website or computer application, especially in terms of how easy or pleasing it is to use.
“if a website degrades the user experience too much, people will simply stay away”
I don’t know how I feel about this.
Firstly, user experience isn’t that narrow but we need to narrow it down. Everything we interact with involves some kind of user experience and isn’t only about using a ‘product’. Or is it? What makes something a ‘product?’
Is that just because once we think about how it’s used and ‘designed’, it makes it a product. As soon as anyone thinks about the way to use something, it becomes a product/commodity.
For example, if I wanted to throw a brick at a window, is it a product for throwing just because that’s what I’ve done with it? So could I say ‘oh this product wasn’t very user friendly’, because, it wasn’t designed to be thrown at windows, it was designed to build houses or walls. But if someone went, ‘ah I need to throw this brick at a window’ and gave it some kind of a throwing handle (I don’t know what that would look like) or coupled it with a slingshot and it hit the window better, is that a better user experience because it’s been reworked into something that worked better than it did before, even if it’s still not what it was originally built for?
What if it was a stone, naturally formed?
Secondly, a website cant degrade its own usability? Who wrote this and where is Google getting this from. ‘People will simple stay away!’ like it’s got some kind of ugly disease. Yeah, probably has. But what a brilliantly rubbish definition.
UX is an amazing term that so many people don’t understand. What actually is ‘user experience’, surely everything, even picking something up involves user experience but that experience is dependant on a countless number of factors, what angle you pick that thing up at, whether you’ve got a bad back, if you can even be bothered to get it. It’s affected by a million and one things.
Reality is, it’s the broadest term ever and if you wanted to be a jobs worth about it, you’d be like EVERYTHING HAS A LEVEL OF ‘USER EXPERIENCE’ and you’d constantly over analyse everything that happens and we’d have trillions of UX designers and probably end up going mad.
But I don’t want to go mad, so for the sake of this being my first post on Medium and everyone thinking I am mad, I’ll shut up.