Roku error #012 — What should I do?

Softwaresanddevices.support
2 min readFeb 4, 2020

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Roku is currently one of the premier home entertainment devices in many countries across the globe, especially in the North Americas (The United States and Canada) and United Kingdom. The streaming device company has been consistent in increasing it service base as well as consumer base across various nations now, and has been successful in providing quality content to its consumers over the years.

Roku Stick error code 012 is focus of this article — which is displayed by the system when it fails to connect to the Internet via an Ethernet Cable. Devices of all kinds have their share of failures and the same is the case with Roku since there are a lot of specifics involved. In this case the specific is the Ethernet Cable connected to the Roku device. This error is a common error and the user doesn’t need to worry much because it can be solved with relative ease by the users themselves.”

All of Roku Devices, whether it is a Roku streaming player or a Roku TV, are built to provide you with audio and video content from the Internet. And for that to happen, Your Roku device needs to be connected to internet router, which in turn needs to have a high speed connection to the Internet.

Here are some steps for the user to get their devices working –

1) The first step is the one that usually works fine on a regular basis for all kinds of devices and that is to restart both the devices (Internet Router and Roku Device). This can be easily done by disconnecting the power supply of both the devices and then plugging them back in after a few moments.

2) If you face any issues while restarting the devices, then refer to the user manual of the device to ensure that is being done correctly by you Make sure that the Ethernet cable is that connects both the devices is not faulty and is connected to both the devices.

3) If everything looks good on the surface, then consider replacing the cable with a new one. This step can resolve the issue if the cable is not working correctly and the reason behind can’t be detected with naked eyes.

4) You can also change the port to which the wire is connected so as to ensure there are no issues with the internet router connection.

If the problem persists, then it’s time to solve the issue by contacting Roku Customer Support on Toll-free: +1 (888) 969–3736.

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