How to get excellent ROI out of your chatbot
Chatbots have been the rage of the tech industry for over a year now. Many major companies have created chatbots for their consumers or for their employees.
There is also a lot of media hype about chatbots with all the major tech news sites writing articles on how to use bots to make money, sending out newsletters about bots, interviewing key people in the bots industry and even having a bot-of-the-week article promoting some bot startup.
Some of the well-known companies that have developed chatbots are Mattel, Whole Foods, Taco Bell, Domino’s Pizza, Pizza Hut, Burger King, Disney, Tommy Hilfiger, and Fiat. All of these companies are worth billions of dollars and have the budget to experiment with trending technologies. Market reports from all major advisory firms also indicate that chatbots are going to be huge in the next few years.