thanks for sharing your insights on the insurance market. I truly believe it will be disrupted soon and I might even see Google/Apple/Amazon going on, since it can be high margin depending on the type of insurance you choose.
I recently was at a client presentation — talking about the need for agile methods — where the client went something like “don’t compare us to Google, we are insurances, our industry will be the same for the next 100 years…” It is really funny to see how some people still believe that Kodak, Blockbuster and soon to be some of the major car companies were accidents and not a trend of companies being disrupted due to technological advancements.
Please share more about this topic.
Sohrab — also former Bain ;-)