Open Badges, tambourine, orange, sriracha, costumes (on others, not me), soup, good eats, friends, your #1 fan
By coating design rigour with a layer of brand fluff, and putting form over function again and again, we’ve built products that serve nobody but the internal needs of our corporations and brands.
…is broken, customers switch into feedback mode. They’ll try to be helpful and think up suggestions. In Friday’s test, customer reactions are solid gold, but their feedback is worth pennies on the dollar.
The presentation of unicorns is as real as the face of a model on a magazine cover. Retouched to the nth degree, ever so carefully arranged, labored over for hours.