BTW, I help the CS opensource project updating wiki documents and I just updated exactly the fact manual (see: https://github.com/bwilcox-1234/ChatScript/tree/master/WIKI)
So, more than deepen the internal data & knowledge representation (with facts), that is an important subtopic, I admit,
I would like to write an article about “how-to” design smart conversational flows UX (with ChaScript!);
Anyone interested? If yes, please put a 🌟 heart in this comment.