Wordhop’s smart alerts will notify humans even without a customer explicitly requesting human assistance. For example, if Wordhop detects negative sentiment from your bot, Wordhop considers that an “Urgen…Keep Humans in The Loop With Botkit + Wordhop202Josh BarkinGiorgio RobinoFollowFeb 24, 2017 · 1 min readthat’s smart! but debatable/maybe an option…