It is also more complicated to build SVGs on your own. Since they are structured in XML, building one can be harder than an equivalent raster image, which stores pixels data.
…about empathizing with challenging people, years before I worked at the hotline, was really simple: look for their pain. Often it’s right in front of you, clearly driving whatever pain-in-the-ass behavior is frustrating…
The rule is simple: if you don’t write it down, it never happened.