Adding a Chat Feature to Your Website: The Complete Guide

Texting has become the new normal in the world we live in today. We humans have become more accustomed to typing rather than talking.

In this face paced world, would you rather type a quick message confirming your plan tonight with a friend or call them. I think we all know the answer to this!

Today, we have chat applications available for all walks of life. Be it Discord for avid gamers, Slack for business communication, or even Instagram Messenger for socializing with your mates.

What in the 2000s was IM, evolved into community websites such as Reddit and Quora. They are great places for users to talk to each other but the conversations are not real-time. *(At the time of writing this article, Reddit had started using real-time messaging)

Your interests could range from Anime to Country Music to Martin Scorcese, today due to the advancements in applications, you have a safe space to not only make friends but feel part of a community.

The building blocks to creating this virtual community would be integration of a real — time chat application which would allow users to communicate instantly.

This application could help hundreds and thousands of people not only interact but create relationships that last a lifetime!

Therefore, it becomes necessary for your website to have a chat plugin that could fulfil and empower all communication that your user might want to participate in!

A good chat plugin must have features such as:

Group and Private Text Chat: You should be able to choose to give your users a private space to communicate one on one with like-minded people or you can also provide them the opportunity to build a community of people coming from different backgrounds but with the same thought process.

Audio and Video Chat: What if two people want to see or talk to each other but live in two different parts of the world? Taking that stress away from your users by helping them with Audio as well as Video calling options will set you apart from your peers. Having a text-based chat application, even though a good start would limit your users’ reach.The importance of putting a voice and face to a text is the need of the hour and hence, the plugin on your website must have this feature.

Multilingual Integration: Language is a barrier that’s meant to be broken. Any service provided must be inclusive of everyone and anyone. While choosing your chat partner, you must pay heed to the fact that your users’ won’t just be situated in one city of the world but would be part of the global community.

Screenshare Integration: Nothing makes a community feel more connected than collaborating on similar ideas. Helping make collaboration easy by introducing screen sharing is a must have nowadays. Your users should be able to share their screens with anyone in their community and help build and grow complex ideas!

Admin Panel: Power to customize is what sets you apart from others. Having your own identity and style gives you a distinct identity and helps make you visible. The Admin Panel on your plugin should give you all the tools you require to run the chat as smoothly as possible while not compromising on style because style and substance need to go hand in hand!

White Labelled App: In today’s fast-paced world, your users shouldn’t miss a conversation on the go. Having a white labelled app which helps facilitate this will help you gain traction and open new doors for you and your users’.

AtomChat is the new chat platform that provides you the power to create your community and thrive. It’s the easiest and quickest way to integrate a chat application on your website and gives you the power to connect tens of thousands of people.

AtomChat also effortlessly integrates with more than 30+ platforms like:

  • WordPress Chat
  • BuddyPress Chat
  • Drupal Chat
  • Bubble Chat
  • Canvas LMS Chat
  • DatingScript Chat
  • CS-Cart Chat
  • Crea8 Social Chat

And many more. Check all the integrations here.

So don’t wait and get in touch with us for all your chat needs and we would be more than happy to help you out and make your ideas a reality!

We know this is just the beginning for us and we can’t wait for the journey ahead with all of you!

So head on over to to learn more about all these features and much more that we offer and give us a try!

This article was originally published on




A marketer by profession, a writer by choice. Come join me as I discover the world of 9-5 jobs, online communities and chats!

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Sonakshi Agarwal

Sonakshi Agarwal

A marketer by profession, a writer by choice. Come join me as I discover the world of 9-5 jobs, online communities and chats!

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