Sooraj RajmohaninGojek Product + TechMisleading Maps and Mishaps: A Ride-hailing StoryUnreliable maps, loopholes, and evolving customer expectations: Challenges of building a ride-hailing product.Jun 9, 20201Jun 9, 20201
Sooraj RajmohaninGojek Product + TechHelping our Helpers with GoModalThe story of how we built a product to help our merchant partners power through short-term capital needs.Jun 2, 2020Jun 2, 2020
Sooraj RajmohaninGojek Product + Tech#FirstPrinciples Episode 2 — The Show NotesNuggets of wisdom from an AMA with Product Manager-turned-VC Harsha KumarMay 5, 2020May 5, 2020
Sooraj RajmohaninGojek Product + Tech#FirstPrinciples Episode 1 — The Show NotesFeaturing Anuj Rathi (VP-Product, Swiggy), Anshumani Ruddra (VP-Product, Hotstar), and Rahul Ganjoo (Head of Product , Zomato)Apr 21, 2020Apr 21, 2020
Sooraj RajmohaninGojek Product + TechHow We Do Delightful Customer PickupsThe little things that make getting where you need to go that much better.Apr 7, 2020Apr 7, 2020
Sooraj RajmohaninGojek Product + TechHow One Feature Helps Gojek Reduce Booking CancellationsIntroducing Trip Advisor, our new feature to help driver partners communicate with customers and cut down cancellations.Mar 31, 2020Mar 31, 2020
Sooraj RajmohaninGojek Product + TechWhy We Swear by the RCAAn account of how Gojek responds to production issues, and why the RCA is a critical part of the process.Nov 28, 20191Nov 28, 20191
Sooraj RajmohaninGojek Product + TechThe Road to a Merchant SuperAppHow we tried, failed, and tried again — to build a full-fledged platform for our merchant partners.Oct 31, 20191Oct 31, 20191
Sooraj RajmohaninGojek Product + TechThe Final Chapter — How GOJEK Went InternationalChanging markets, resource crunches, looming deadlines; everything played a part in GOJEK’s newest international launch — Thailand.Jul 18, 20191Jul 18, 20191
Sooraj RajmohaninGojek Product + TechGood Morning, Vietnam — How GOJEK Went InternationalFrom Indonesia’s glittering waters to Vietnam’s wooded forests — how GOJEK set up operations in its first international location.Jun 18, 20192Jun 18, 20192
