Chris JonesBlockedUnblockFollowFollowingThinker. Instigator. Complexity-minded. Explorer of edges. Passion for learning and coffee. Author, The DNA of Collaboration. Based in Charlotte.Feb 15, 2017OK. I’ll shut up now and continue understanding/giving myself to this great article.Shut up and listen (or hear)Mike Connell11Thanks so much Mike, this one was near and dear. Didn’t realize the impact 15 years ago, but I reap benefits of that learning almost every day.