Are your website terms and conditions shipshape?
Having been awarded a £13.8m contract to run freight services following a possible no-deal Brexit, Seaborne Freight was left red-faced after its website terms and conditions appeared to have been copied from a takeaway restaurant. Using Sparqa Legal’s expertly-drafted set of legal documents and guidance on selling through a website should save on costs and potential embarrassment.
‘Terms and conditions’ is simply an umbrella phrase that can be used to describe a website’s terms of use, terms and conditions of sale/service, and even in some cases a privacy and cookies notice.
Get any of these wrong and you run all kinds of risks, from fines for failing to comply with your data protection obligations, to being held to onerous conditions of sale that cut into your profit margins (returns policies for goods sales can be particularly difficult to get right and expensive to get wrong).
- Terms of website use:
These govern how customers use your website. Alongside other aspects, Sparqa Legal’s terms of use contain provisions that help protect against people copying content from your site.
- Terms and conditions of sale:
Sparqa Legal provides an easily customisable set of terms and conditions for sale of goods (including digital content) and services. It sets out your company’s delivery, refunds and returns/cancellations policies, and protects you by limiting your liability so far as legally possible. It is supplemented by a model cancellation form for consumers to use to cancel their contract with you, which must be provided on your site if you make sales online, by telephone or by mail.
- Privacy and cookies notice:
Sparqa Legal’s privacy and cookies notice enables you to set out how you handle and process personal data, and what cookies you use.
You are also required to provide on your website information about your company’s legal status, certain details about your business and its operating structure, a reminder that you yourself are under an obligation to supply the goods that are described, and details of any after-sales services or guarantees you offer.
It is standard practice for the above information to be contained in or linked to from the footer of a company’s website.
By using Sparqa Legal’s guidance and templates, there should be no need to use Just Eat for anything other than a takeaway.
Visit www.sparqa.com for further information.
The Content in this article is up to date as of 09/01/2019. The information provided is intended only for information purposes, and is not for the purpose of providing legal advice. Sparqa Legal’s Terms of Use apply.
