spencer❌smithWhat do salespeople want more than anything else?Not what you thinkIf you work in marketing and haven’t worked in sales, there’s a important phenomenon you should know when you’re communicating with your…Jan 22, 2020Jan 22, 2020
spencer❌smithHow I Earned a Feature in Forbes (Twice) With Social MediaWhat happens if you use your social media profiles to help OTHER people look good?Nov 28, 2017Nov 28, 2017
spencer❌smith4 social media lessons from Donald Driver and speaking at the New York Stock ExchangeI was fortunate enough to run into Green Bay Packer legend Donald Driver at the LaGuardia airport in New York City last week.Sep 28, 2017Sep 28, 2017
spencer❌smithThe One Secret You Need to Know to Get Great Customer ReviewsWhen is your customer’s enthusiasm the highest? After a great experience, right? After you’ve done something awesome, your customer WANTS…Aug 31, 2017Aug 31, 2017
spencer❌smithDo It Once Method — The Easiest Way To Streamline Your Digital CommunicationsDo you ever feel like you’ve written the same email response twice? Three times? Maybe even several times in one day?Aug 24, 2017Aug 24, 2017
spencer❌smithThese five lessons I’ve learned will make you rethink how you use LinkedInIf you’re interested in using social media to engage with your customers, you’ve probably spent some time memorizing some rules about when…Aug 24, 2017Aug 24, 2017
spencer❌smithFeeling like business is slow in August? Here are 5 ways to maximize your results.In many of our businesses, August is a slow month. People take their final opportunities to goof off while the weather is warm and our kids…Aug 15, 2017Aug 15, 2017
spencer❌smithAirbnb’s 6-star service will make you rethink your service standards“It’s better to have 100 fans that love you than 1 million fans that like you.” — Y Combinator founder Paul GrahamAug 8, 20171Aug 8, 20171
spencer❌smithPermission to Post: NASA doesn’t need a social media policy, and neither do you.Like many businesspeople, it didn’t take me long to see the value in posting on social media. You and I know our customers will look for us…Aug 4, 2017Aug 4, 2017
spencer❌smithDig through your customers’ garbage to learn about them. Or, try this instead.Imagine someone walking down the street wearing a t-shirt for your favorite band. You could have easily started up a conversation by…Aug 1, 2017Aug 1, 2017