How to be more polite at restaurants and stores — the ultimate guide

Speak Now English Academy
4 min readNov 23, 2023

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When it comes to the matter of restaurants and shopping, mastering the art of politeness is not just a courtesy; it’s a key to support positive interactions and leaving a lasting impression. In this text, we are going to address some valuable tips on how to navigate these social spaces with grace and consideration. Let’s see how you can be the best version of yourself and show your politeness in these commercial environments.

Greetings and Courtesies

In Restaurants: Upon entering, a warm greeting sets the tone. “Good evening”, “Good morning”, or “Good afternoon” is a timeless choice. When the server approaches, a simple “Hello” accompanied by a smile goes a long way.

In Shops: Similarly, a friendly “Hello” or “Good morning” acknowledges the staff’s presence and creates a welcoming atmosphere.

Please and Thank You

In Restaurants: When placing an order, adding a “please” demonstrates respect. Express gratitude with a sincere “thank you” when the server brings your food or refills your glass.

In Shops: If seeking assistance, incorporating “please” into your request is appreciated. Don’t forget to thank the staff, whether for helping you find an item or completing a purchase.

Using Modifiers

Modal Verbs, such as “can,” “could,” “may,” and “might,” are essential for making requests and seeking permission. Here’s a brief guide on how to employ them effectively:

· Making Requests: Instead of saying, “I want a table for two,” you can use “Could we have a table for two, please?” or “Can we get a menu, please?” When ordering, consider saying, “May I have the chicken salad, please?” or “Could I get a glass of water, please?”

· Seeking Permission: Instead of a direct statement like “I need to leave my bag here,” use a more polite approach: “Would it be alright if I left my bag here?” or “Is it possible to use the restroom?”

· Using Modifiers for Softening: Incorporate softening words to make your requests more polite. For instance, say “Could you possibly bring the bill?” or “If it’s not too much trouble, could we have the check?”

· Expressing Gratitude: Always follow up with a thank-you. For example, “Thank you so much for your help” or “I appreciate your assistance.”

In shops, similar principles apply:

· Asking for Assistance: Instead of saying, “I need help,” try “Could you assist me with finding this item, please?” or “Can you tell me more about this product?”

· Expressing Interest: Instead of stating, “I want this,” say “I’m interested in purchasing this item. Could you provide more information?”

· Modifying Requests: Soften your requests with phrases like “If it’s not too much trouble” or “I was wondering if you could possibly help me with…”

· Showing Appreciation: Always express gratitude, such as “Thank you for your assistance” or “I appreciate your time.”

Handling Mistakes

In Restaurants: If there’s an issue with your order, address it calmly. Saying “Excuse me, I believe there might be a mistake” is more effective than expressing frustration.

In Shops: If a purchased item isn’t quite right, approach the situation politely. “I noticed a small issue with this item; could we discuss a possible solution?” invites cooperation.

Conclusion

By incorporating these language strategies, you can navigate social interactions in restaurants and shops with grace and courtesy because in both restaurants and shops, politeness is a universal currency. Remember that tone and body language also play a crucial role in politeness. Combine these linguistic tools with a friendly demeanor for the best results.

Adding some good behaviors into your interactions, you contribute to a more pleasant and respectful environment for both customers and staff. Remember, a kind word and a courteous demeanor never go out of style.

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Text written by Teacher Viviane

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