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·Pinned

Top 9 Service Design Trends in 2023 & How to Leverage Them

Are you ready to take a wild ride through the future of service design? Hold on tight, because we’re about to explore the latest trends that will make your customers say “Wow, now this is what I am talking about!” So, put on your thinking caps and get ready…

Service Design

5 min read

Top 9 Service Design Trends in 2023 & How to Leverage Them
Top 9 Service Design Trends in 2023 & How to Leverage Them
Service Design

5 min read


Published in

Spotless Says

·Aug 24

Designing for All: Insights & Advice from a Lead Design Researcher on Accessibility (Part 2)

We return to share more insights from our Lead Design Researcher, Azia Ali! In this second part of our blog series, we delve into common misconceptions about accessibility in design, elements that make a design truly inclusive, as well as approaches that help design researchers understand the challenges of different…

Accessibility

6 min read

Designing for All: Insights & Advice from a Lead Design Researcher on Accessibility (Part 2)
Designing for All: Insights & Advice from a Lead Design Researcher on Accessibility (Part 2)
Accessibility

6 min read


Published in

Spotless Says

·Aug 17

What Speculative Design Is Really About: 3 Common Misconceptions

So what is Speculative Design all about? To answer this, it’s actually easier to explain what Speculative Design is not. So jump in! The DeLorean is solar-powered and ready to go.

Speculative Design

5 min read

What Speculative Design Is Really About: 3 Common Misconceptions
What Speculative Design Is Really About: 3 Common Misconceptions
Speculative Design

5 min read


Published in

Spotless Says

·Aug 15

Designing for All: Insights from a Lead Design Researcher on Accessibility (Part 1)

On this special occasion of Global Accessibility Awareness Day, we sat down with one of our exceptional Lead Design Researchers, Azia Ali, whose passion and expertise has been instrumental in creating inclusive and user-centric experiences. Tell us a little bit about yourself — what’s your background, and where does this…

Accessibility

4 min read

Designing for All: Insights from a Lead Design Researcher on Accessibility (Part 1)
Designing for All: Insights from a Lead Design Researcher on Accessibility (Part 1)
Accessibility

4 min read


Published in

Spotless Says

·Aug 11

Is AI changing Service Design?

There is a lot of buzz about AI right now, social media, news and TV are full of speculation, hype, panic and joy over the arrival of generative tools like ChatGPT. The buzz makes it feel like AI tools have just been invented, but in the world of service design…

Artificial Intelligence

5 min read

Is AI changing Service Design?
Is AI changing Service Design?
Artificial Intelligence

5 min read


Published in

Spotless Says

·Aug 8

Unleashing the Power of Wearables: Can They Really Help You Achieve Your Life Goals? (Part 1)

As many of us have embraced the WFH life, taking care of our health and well-being has become more important than ever. We’re turning to wearable devices, such as Fitbits or Apple Watches, to help us track our progress towards our fitness goals. …

Design Research

7 min read

Unleashing the Power of Wearables: Can They Really Help You Achieve Your Life Goals? (Part 1)
Unleashing the Power of Wearables: Can They Really Help You Achieve Your Life Goals? (Part 1)
Design Research

7 min read


Sep 19, 2019

Design Sprints for Beginners — what I learned at the Spotless Away Day 2019

“What is a design sprint and how do they work?” you ask. I had the same questions before my first foray into the sprinting world. So if you are uncertain about what service design approaches can really unlock for your company, this blog is for you — come and dip your toe in with me… — By Caroline Ingman — Marketing Manager, Spotless At Spotless we like to practice what we preach. We believe that design sprints can unlock powerful insights into your service; What better subject matter to sprint on than that of our own company? Last week, we took ourselves off to sunny Derbyshire…

Design Sprint

7 min read

Design Sprints for Beginners — what I learned at the Spotless Away Day 2019
Design Sprints for Beginners — what I learned at the Spotless Away Day 2019
Design Sprint

7 min read


Published in

Spotless Says

·Aug 20, 2019

Who are we (not) designing for? Part 3: Airbnb and the impact on long term renters and communities

Is the sharing economy a lot of hot air? By Caroline Butler How has the Airbnb effect impacted long term renting, communities, and tourism? Airbnb started in 2007 with Joe Gebbia and Brian Chesky blowing up air beds and renting out of their floor space, taking advantage of demand outstripping supply. The first two guests to enjoy ‘air bed and breakfast’ were conference attendees unable to get hotel accommodation in Denver.

Airbnb

5 min read

Who are we (not) designing for? Part 3: Airbnb and the impact on long term renters and communities
Who are we (not) designing for? Part 3: Airbnb and the impact on long term renters and communities
Airbnb

5 min read


Aug 5, 2019

Spotless Attends…Agency Summit 2019

by Ben Logan This was my first Agency Summit event, held at The Ned on August 2nd, which pitched itself as ‘A Day of Inspiration for Agency Leaders’ and I have to say it very much lived up to this claim. The event run by Ian Harris, had a really…

Conference

5 min read

Spotless Attends…Agency Summit 2019
Spotless Attends…Agency Summit 2019
Conference

5 min read


Published in

Spotless Says

·Jun 26, 2019

Who are we (not ) designing for? Part 2: Did the design of the House of Commons cause Brexit?

…. In part two we look at how the design of a building can shape politics and a country’s future By Caroline Butler Too much order, order? British Parliament is one of the oldest continuous representative assemblies in the world. The House of Commons, in the Palace of Westminster, UK…

Brexit

6 min read

Who are we (not ) designing for? Part 2:
Who are we (not ) designing for? Part 2:
Brexit

6 min read

Spotless

Spotless

1K Followers

Spotless is a boutique design research and service design agency based in London: https://www.spotless.co.uk/

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